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Privacy Policy

Your privacy is important to us. We only use the information we collect about you carefully, lawfully and in accordance with the Data Protection Act 1998.

Information we hold

If you have shopped with us we will hold your name, address, telephone number and email address. Credit card details are held by Sage Pay who is our payment provider, this is so secure even we can’t see them.

We will also hold the delivery address(es) for your orders and maintain a record of your product selections.

If you have requested a catalogue, entered a competition or completed feedback, we hold your name, address, telephone number, email address.

Information we use

We use the information we hold on your records for operational purposes; for example processing your order, dealing with queries, tracking deliveries, reviewing past purchases.

We also use the information to keep you up to date with Tom Raffield; mailing new catalogues and sending emails as appropriate.