With sustainability at the forefront of our business, we choose not to throw away our handcrafted designs that have small imperfections, instead we like to offer them to our loyal customers at a discounted rate. Don't worry, these items are not used or second hand, they are just not perfect products. You might even be lucky enough to grab yourself a discontinued piece you had your eye on!
What is a Tom Raffield Second?
All of our handcrafted pieces are rigorously inspected before they are dispatched. When an item is classified as a Second the fault or faults may be in the finish, the shape or size, small hairline cracks or the product may be a discontinued style. The faults are not structural (i.e. each piece still functions as intended). The product may also be an early prototype made by our workshop team whilst developing new ranges.
These designs have a whole life ahead of them - shop sustainably, minimise waste and grab a great price at the same time!
Discounts cannot be used in conjunction with any seconds pieces. Seconds are excluded from our free returns.
Dimensions: L 130 x H 360 x W 320
Weight: 0.63kg (unboxed)
Main materials: Sustainably sourced ash wood. Leather strap. Brushed brass screw cap.
Finish: Eco-friendly natural oil blend, matt finish.
The Housel Shelf Small can carry a maximum of 8 kg of evenly distributed weight when properly mounted on the wall.
WOOD
We’re committed to using sustainably sourced timber from responsibly managed forests for all of our iconic designs, to ensure environmental security and renewability. Finished with eco-friendly natural oil with a matt finish.
PACKAGING
Tom Raffield packaging is 100% plastic free. Sustainably sourced cardboard is, and has always been, used to package goods ready for dispatch as well as recycled papers, labels and bespoke-made packaging by local Cornish company, Flexi-hex, all of which is widely recyclable and compostable.
ICONIC CURVES
Manipulating wood into complex, gravity-defying bends are what we’re known for. Hand-curved or steam bent, our low-energy and ecological process uses just water, heat and the technical skill of our master craftspeople.
HANDMADE IN THE UK
Everything produced by the Tom Raffield team is handcrafted locally at our BREEAM Excellent workshop and studios in Cornwall, UK. Renewable energy is sourced from solar panels and any additional energy comes from a 100% renewable supplier who invest in future technologies.
UK DELIVERY from £5.95*
Our seconds products have a lead time time of up to 14 days (although wherever possible we will try to ship orders quicker than this). If you have ordered multiple items, they will be shipped together. You will receive an email the working day before delivery to let you know that your order is ready for dispatch and then the courier will provide tracking an inform you of your delivery day and time.
Large items will be delivered via pallet. This delivery will be to the kerbside of your property. A member of our team will contact you one your item is ready for dispatch to confirm the delivery date and the details of your delivery.
* See our Delivery Policy for full information.
INTERNATIONAL DELIVERY
Unfortunately we are only able to ship our seconds products to addresses in the UK, and therefore international delivery is not available on this item.
Click here for our full delivery and returns information.
SECONDS PRODUCTS ARE EXCLUDED FROM OUR FREE RETURNS
When an item is classified as a 'second' the fault or faults may be in the finish, the shape or size, small hairline cracks or the product may be a discontinued style. The faults are not structural (i.e. each piece still functions as intended and is usable). The product may also be an early prototype made by our workshop team whilst developing new ranges.
Whilst we understand you may wish to return your seconds item, due to the nature of our seconds sale we charge a fee for each seconds item returned. This is detailed below and will be deducted from your refund. We are unable to offer exchanges on seconds products except where an item is damaged in transit or an incorrect item is received.
| Item type | Return fee per item |
| Small items - eg table lights, wall lights, flush/pendant ceiling lights | £12 |
| Medium items - eg floor lights, chandeliers, clusters, side tables, stools | £25 |
| Large items - eg coffee tables, armchairs, sofas | £50 |
With sustainability at the forefront of our business, we choose not to throw away our handcrafted designs that have small defects, instead we like to offer them to our loyal customers at a discounted rate. Don't worry, these items are not used or second hand, they are just not perfect products. You might even be lucky enough to grab yourself a discontinued piece you had your eye on!
from £5.95
All of our products are handcrafted and made-to-order within a lead time period clearly stated on each product page. We endeavour to keep these as short as possible and then sent to you within 24 hours of being completed from our workshop. If you have ordered multiple items, they will be shipped together within 24 hours of the longest lead time. We will send you a confirmation email when we dispatch your order and the courier will confirm your delivery date and time.
| £5.95 | UK - England, Wales, Scotland (excluding Islands and Highlands) | Next working day delivery, following longest lead time. |
| £6.95 | Scottish Islands and Highlands | 2 working days, following longest lead time. |
| £9.95* | Northern Ireland, Isles of Scilly | 2 working days, following longest lead time. |
* Large items requiring delivery to Northern Ireland will be sent via pallet charged at £150 per delivery.
Ireland, Channel Islands and Isle of Man are classed as International Deliveries. See below for more information.
Pallet Delivery
For large orders, we use a pallet delivery service. Where an order is sent by pallet delivery, the following applies:
Weekend Delivery
Delivery usually happens during weekdays, though we can sometimes (courier dependent) arrange a Saturday delivery. Please contact us after you have placed your order and we can arrange this for you.
Grouped Delivery
If you have ordered multiple items, they will be shipped together as per the longest lead time. If this is not convenient and you would like each product shipped when it is ready please let us know.
We ship a wide selection or our range internationally including, but not limited to, Europe, North Americas and Asia Pacific. Shipping charges per product are calculated at checkout.
Shipping costs to some zones or locations do not automatically display on our website. If you are unable to checkout due to a shipping issue please email our sales team at sales@tomraffield.com with your delivery address and details of which products you would like to order. You will be contacted with a competitive delivery quote.
You can shop the international collection here.
Please be aware that shipping costs for orders dispatched to addresses outside of the UK do not include Customs Clearance, Duties & Taxes – any additional import costs are the responsibility of the receiver.
For more information on our Returns Policy, see here.
Thank you for purchasing one of our handcrafted pieces. If you decide your item is not suitable, you can return the items to us within 14 days of receipt of your goods for a full refund (excluding postal charges if any). Items should be unused, returned in their original packaging and in a fully resalable condition.
We offer a free returns service (mainland UK addresses only) that is easy to use and stress free. Carefully put the product back in the box using the original packaging and fill out our organise a return form letting us know a convenient day to pick it up from you. We will then contact the courier to arrange your collection.
If your order was delivered on a pallet please repackage your product/products and assemble them back on to the pallet. You can fill out the organise a return form below or alternatively, call our logistics team on 01326 722725 who will arrange this for you.
For returns outside of mainland UK customers will be responsible for payment of the return delivery.
We will refund the original credit card used for the purchase as soon as the goods have arrived back with us, or offer an exchange or replacement. Please note: Refunds can take up to 10 working days to be received following receipt of the goods.
Please note, upholstered furniture in bespoke fabric choices or any of our bespoke or customised products are non-returnable, unless there is a clear fault with the product.
SECONDS RETURNS
* Due to the nature of our seconds sale we charge a fee for each seconds item returned. This is detailed below and will be deducted from your refund. Seconds items can be returned to us within 14 days of receipt of the goods. We are unable to offer exchanges on seconds products except where an item is damaged in transit or an incorrect item is received.
| Item type | Return fee per item |
| Small items - eg table lights, wall lights, flush/pendant ceiling lights | £12 |
| Medium items - eg floor lights, chandeliers, clusters, side tables, stools | £25 |
| Large items - eg coffee tables, armchairs, sofas | £50 |
Product Specification
Installation Guidelines
Care Guidelines