Come back for more
We have tried all three candles now and love them all, a different scent for different moods from calmness in the lounge to relaxing in the bath.
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Rated 5 out of 5
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Service |
Rated 5 out of 5
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Capture nature’s essence. Carefully curated to infuse your surroundings with the scent and serenity of the natural world, our range of sustainable, luxury candles will provide a clean, even burn for a long-lasting, enchanting fragrance.
Presented in a beautiful, bespoke gift box made from sustainable materials, proudly flourished with a TR emboss, this luxurious scented candle is the perfect feel-good gift for a loved one, or yourself. Made using a natural rapeseed blend and available in three scents - the warmth of Embers, the refreshing serenity of Wild Gorse or the soothing embrace of Moss to surround your space with the natural aromas of Cornwall.
Once you've enjoyed the aroma, the sleek ceramic vessel can be repurposed as a handy homeware accessory - whether doubling as a cherished trinket dish, or an indoor plant pot, the pretty hand-glazed container offers an array of uses.
Awaken your senses with our Tom Raffield Candle Range.
Dimensions: ⌀ 120 x H 90 mm
Gift box dimensions: L 135 x W 135 x H 100 mm
Weight: 1.05 kg
Main materials: Responsibly sourced, 100% natural, biodegradable rapeseed blend wax. Glazed ceramic earthenware pot.
Guidelines for use: For best results we recommend burning the candle for three to four hours at a time. Never move the candle whilst lit or before the wax has hardened. Keep the wick trimmed to approximately 10 mm and remove wick trimmings, match stubs and any other foreign objects from the candle. Discard when 10 mm of wax remains. There may be bubbles or variations in colour or texture in the finish of the candle - this can occur during the curing process of the natural wax used in our candles and is perfectly normal.
Important safety information: Never leave a burning candle unattended and keep out of reach of children and pets. Always place the candle on appropriate heat resistant base or holder on a flat stable surface, away from draughts and flammable objects.
Our range of scented candles is also available with free delivery
UK DELIVERY
All of our products are handcrafted and made-to-order within a lead time period clearly stated on each product page. If you have ordered multiple items, they will be shipped together within 24 hours of the longest lead time. We will contact you the day before the delivery to let you know that your order is ready for dispatch and then the courier will inform you of your delivery day/time. For large volume orders we may use a private courier to deliver your order or the pallet network. If so, a member of our customer service team will be in contact to talk through the options and find the most suitable one for you.
INTERNATIONAL DELIVERY
We ship a wide selection or our range internationally including, but not limited to, Europe, North Americas and Asia Pacific. Shipping charges per product are calculated at checkout. If you are unable to checkout due to a shipping issue please email our sales team at sales@tomraffield.com with your delivery address and details of which products you would like to order. You will be contacted with a competitive delivery quote.
Click here for our full delivery and returns information.
If you decide your item is not suitable, you can return the items to us within 14 days of receipt of your goods for a full refund (excluding postal charges if any). Items should be unused, returned in their original packaging and in a fully resalable condition.
We offer a FREE (mainland UK addresses only), easy-to-use returns service that is stress free. Carefully put the product back in the box using the original packaging and fill out our organise a return form letting us know a convenient day to pick it up from you. We will then contact the courier and arrange your collection. If your order was delivered on a pallet please repackage your product/products and assemble them back on to the pallet and continue with the returns form as above.
For returns outside of mainland UK customers will be responsible for payment of the return delivery.
Please note, furniture upholstered in bespoke fabric choices or any bespoke products are non-returnable, unless there is a fault with the product.
Click here to read our returns policy.
All of our products are handcrafted and made-to-order within a lead time period clearly stated on each product page. We endeavour to keep these as short as possible and then sent to you within 24 hours of being completed from our workshop. If you have ordered multiple items, they will be shipped together within 24 hours of the longest lead time. We will send you a confirmation email when we dispatch your order and the courier will confirm your delivery date and time.
White Glove Delivery Service
We use a specialist 'white glove' delivery service to deliver large or heavy items (or some orders containing multiple boxes).
Our delivery partner will confirm a delivery date with you by SMS and/or email once your order has been dispatched. They will also confirm specific delivery details with you prior to delivery (eg access to the property, parking restrictions etc).
The day before delivery, the courier will contact you to advise of your three hour delivery slot. The delivery driver will then call you 30-60 minutes ahead of delivery.
Delivery will be made to the ground floor entrance hallway of your property.
We offer the option to upgrade to a 'room of choice delivery' for a surcharge. Where this is available, you will be able to select and pay for the upgrade at checkout.
Our delivery partner will follow the process outlined above, but in addition they will take your order to your chosen room. The room of choice may be up to the second floor (with a maximum of two flights of stairs, unless there is a suitable lift). When this upgrade is selected, the delivery team will also unpack your order.
White glove delivery is offered to mainland UK addresses only.
Pallet Delivery
For large orders that cannot be sent with white glove delivery (including Orkney, Shetland, Outer Hebrides, Isle of Wight, Isles of Scilly and Northern Ireland), we may use a pallet delivery service. Where an order is sent by pallet delivery, the following applies:
Weekend Delivery
Delivery usually happens during weekdays, though we can sometimes (courier dependent) arrange a Saturday delivery. Please contact us after you have placed your order and we can arrange this for you.
Grouped Delivery
If you have ordered multiple items, they will be shipped together as per the longest lead time. If this is not convenient and you would like each product shipped when it is ready please let us know.
We ship a wide selection or our range internationally including, but not limited to, Europe, North Americas and Asia Pacific. Shipping charges per product are calculated at checkout.
Shipping costs to some zones or locations do not automatically display on our website. If you are unable to checkout due to a shipping issue please email our sales team at sales@tomraffield.com with your delivery address and details of which products you would like to order. You will be contacted with a competitive delivery quote.
You can shop the international collection here.
Please be aware that shipping costs for orders dispatched to addresses outside of the UK do not include Customs Clearance, Duties & Taxes – any additional import costs are the responsibility of the receiver.
For more information on our Returns Policy, see here.
Thank you for purchasing one of our handcrafted pieces. If you decide your item is not suitable, you can return the items to us within 14 days of receipt of your goods for a full refund (excluding postal charges if any). Items should be unused, returned in their original packaging and in a fully resalable condition.
We offer a free returns service (mainland UK addresses only) that is easy to use and stress free. Carefully put the product back in the box using the original packaging and fill out our organise a return form letting us know a convenient day to pick it up from you. We will then contact the courier to arrange your collection.
If your order was delivered on a pallet please repackage your product/products and assemble them back on to the pallet. You can fill out the organise a return form below or alternatively, call our logistics team on 01326 722725 who will arrange this for you.
For returns outside of mainland UK customers will be responsible for payment of the return delivery.
We will refund the original credit card used for the purchase as soon as the goods have arrived back with us, or offer an exchange or replacement. Please note: Refunds can take up to 10 working days to be received following receipt of the goods.
Please note, upholstered furniture in bespoke fabric choices or any of our bespoke or customised products are non-returnable, unless there is a clear fault with the product.
SECONDS RETURNS
* Due to the nature of our seconds sale we charge a fee for each seconds item returned. This is detailed below and will be deducted from your refund. Seconds items can be returned to us within 14 days of receipt of the goods. We are unable to offer exchanges on seconds products except where an item is damaged in transit or an incorrect item is received.
Item type | Return fee per item |
Small items - eg table lights, wall lights, flush/pendant ceiling lights | £12 |
Medium items - eg floor lights, chandeliers, clusters, side tables, stools | £25 |
Large items - eg coffee tables, armchairs, sofas | £50 |