- PRODUCT STORY
- SPECIFICATIONS
- SUSTAINABILITY
- DELIVERY & RETURNS
PRODUCT STORY
Indulge in the sumptuous comfort of our wool cushion collection, meticulously designed to marry luxurious texture with ethical materials, offering both style and sustainability to your living space.
Infuse your home with a splash of colour and eco-elegance with our hand-crafted wool cushions. Made from high quality contract-grade wool from Abraham Moon and hand-sewn in Cornwall. Each cushion is a comforting and timeless addition to your home. Available in our three classic hues, thoughtfully selected to suit the Arbor Armchair, our cushions not only look good but also feel better, inviting you to pause, and take a moment for yourself.
Unwind into sustainable serenity.
NICE TO KNOW
- Available in the same selection of fabric colours to match our upholstered furniture range
SPECIFICATIONS
Dimensions: L 400 x W 400 x H 100 mm
Weight: 0.70 g
Materials: 100% British wool cover. 100% cotton inner filled with ethically-sourced, cruelty-free feathers, which comply with the Downpass Standard. Inner handmade in Edinburgh.
Cleaning instructions: Dry clean cover only. As wool is antistatic it won't attract dirt like other fabrics. It is also water-repellant, so spillages are slow to penetrate the fabric. Always remove stains as quickly as possible. Most stains and dirt can be removed using an ordinary pH-neutral detergent diluted in lukewarm water at normal strengths (follow pack instructions).
DOWNLOADS & GUIDES
SUSTAINABILITY
PACKAGING
Tom Raffield packaging is 100% plastic free. Sustainably sourced cardboard is, and has always been, used to package goods ready for dispatch as well as recycled papers, labels and bespoke-made packaging by local Cornish company, Flexi-hex, all of which is widely recyclable and compostable.
DELIVERY & RETURNS
FREE UK DELIVERY OVER £50 & FREE RETURNS
UK DELIVERY
All of our products are handcrafted and made-to-order within a lead time period clearly stated on each product page. If you have ordered multiple items, they will be shipped together within 24 hours of the longest lead time. We will contact you the day before the delivery to let you know that your order is ready for dispatch and then the courier will inform you of your delivery day/time. For large volume orders we may use a private courier to deliver your order or the pallet network. If so, a member of our customer service team will be in contact to talk through the options and find the most suitable one for you.
INTERNATIONAL DELIVERY
We ship a wide selection or our range internationally including, but not limited to, Europe, North Americas and Asia Pacific. Shipping charges per product are calculated at checkout. If you are unable to checkout due to a shipping issue please email our sales team at sales@tomraffield.com with your delivery address and details of which products you would like to order. You will be contacted with a competitive delivery quote.
Please be aware that shipping costs for orders dispatched to addresses outside of the UK do not include Customs Clearance, Duties & Taxes – any additional import costs are the responsibility of the receiver.
Click here for our full delivery and returns information.
EXTENDED RETURNS
To help you shop with confidence this festive season, our Christmas return policy is valid on orders placed between 15th November and 24th December 2024.
Any purchases made online or at our showrooms between these dates can be returned up until 17th January 2025, with a valid receipt and subject to our standard returns policy. For orders placed from 25th December onwards, our normal returns policy applies.
Please note, bespoke products or fabric orders cannot be refunded unless faulty.
STRESS FREE RETURNS
If you decide your item is not suitable, you can return the items to us within 14 days of receipt of your goods for a full refund (excluding postal charges if any). Items should be unused, returned in their original packaging and in a fully resalable condition.
We offer a FREE (mainland UK addresses only), easy-to-use returns service that is stress free. Carefully put the product back in the box using the original packaging and fill out our organise a return form letting us know a convenient day to pick it up from you. We will then contact the courier and arrange your collection. If your order was delivered on a pallet please repackage your product/products and assemble them back on to the pallet and continue with the returns form as above.
For returns outside of mainland UK customers will be responsible for payment of the return delivery.
Please note, furniture upholstered in bespoke fabric choices or any bespoke products are non-returnable, unless there is a fault with the product.
Click here to read our returns policy.