- PRODUCT STORY
- SPECIFICATIONS
- SUSTAINABILITY
- DELIVERY & RETURNS
PRODUCT STORY
A powerful curve of steam bent wood bonds structure and aesthetic. Marrying Tom Raffield craftsmanship with Danish design principles, the Arbor defies nature with startling simplicity.
Our Arbor Sofa invites you to take a moment for yourself, and feel the expert craftsmanship beneath your fingers. Demanding the concentration of three skilled makers, solid Pyrénéen oak yields with breathtaking results.
Upholstered with the highest quality, contract grade wool, the Arbor Sofa is style which never compromises on comfort. Choose from our range of curated colours, or make the Arbor your own with our bespoke fabric range.
Relax. Take a moment. Begin your own design journey.
NICE TO KNOW
- Archive Sale items are a selection of designs that are either being discontinued or being renewed - requiring improved workshop processes and parts. These pieces are in perfect condition, but stock is limited at this great price
- Available as a bespoke piece with your choice of fabric - fabric can be chosen from our core range, the selection at Abraham Moon & Sons or you can supply your own upholstery fabric
- Please note your fabric choice in the order comments
SPECIFICATIONS
Dimensions: L 1750 x W 700 x H 790 mm
Weight: 30 kg (unboxed)
Main materials: Sustainably sourced oak
Finish: Eco-friendly natural oil blend, matt finish
Bespoke fabric only: Choose your own coloured upholstery from Abraham Moon & Sons and contact sales@tomraffield.com with your order confirmation number and fabric reference. We'll then take care of the rest of the process and order your chosen fabric on your behalf. If you'd like to use your own fabric please let us know and we'll guide you through the process.
Returns: Due to the bespoke nature of this piece, it is non-returnable, unless there is a clear fault.
Shipping price on application for all non-EU orders please contact sales@tomraffield.com
DOWNLOADS & GUIDES
Product Specification
Care GuidelinesSUSTAINABILITY
WOOD
We’re committed to using sustainably sourced timber from responsibly managed forests for all of our iconic designs, to ensure environmental security and renewability. Finished with eco-friendly natural oil with a matt finish.
ICONIC CURVES
Manipulating wood into complex, gravity-defying bends are what we’re known for. Hand-curved or steam bent, our low-energy and ecological process uses just water, heat and the technical skill of our master craftspeople.
HANDMADE IN THE UK
Everything produced by the Tom Raffield team is handcrafted locally at our BREEAM Excellent workshop and studios in Cornwall, UK. Renewable energy is sourced from solar panels and any additional energy comes from a 100% renewable supplier who invest in future technologies.
UPHOLSTERY
Our furniture pieces are covered using only hardwearing, sustainably sourced wool produced as a by-product from healthy, free range and pasture fed sheep by Yorkshire-based mill, Abraham Moon & Son. Renewable, biodegradable and recyclable.
LIFETIME GUARANTEE
We pride ourselves on delivering quality homeware pieces that are designed and made to the very highest standards. We offer a lifetime guarantee on Tom Raffield Ltd own designs, ordered directly from us (online or over the phone) and limited to domestic users only.
PACKAGING
Tom Raffield packaging is 100% plastic free. Sustainably sourced cardboard is, and has always been, used to package goods ready for dispatch as well as recycled papers, labels and bespoke-made packaging by local Cornish company, Flexi-hex, all of which is widely recyclable and compostable.
DELIVERY & RETURNS
FREE UK DELIVERY OVER £50 & FREE RETURNS
UK WHITE GLOVE DELIVERY
As this is a large item, we use a specialist 'white glove' service to ensure the safe delivery of your order for mainland UK postcodes. Our delivery partner will confirm a delivery date with you by SMS and/or email once your order has been dispatched. They will then also contact you the day prior to delivery to advise of a three hour delivery slot. Delivery will be made to the ground floor entrance hallway of your property. The delivery driver will also call or text 30-60 minutes ahead of delivery.
We also offer the option to upgrade to a 'room of choice delivery' on this product for a surcharge. Our delivery partner will follow the process outlined above, but in addition they will take your order to your chosen room. The room of choice may be up to the second floor (with a maximum of two flights of stairs, unless there is a suitable lift). When this upgrade is selected, the delivery team will also unpack your item.
UK ISLANDS & NORTHERN IRELAND
For UK Island (Orkney, Shetland, Outer Hebrides, Isle of Wight, Isles of Scilly) and Northern Ireland addresses, we ship this item using a pallet delivery service. Where this is the case, a member of our customer service team will be in contact to talk through the process and confirm a delivery date with you.
INTERNATIONAL DELIVERY
We ship a wide selection or our range internationally including, but not limited to, Europe, North Americas and Asia Pacific. Shipping charges per product are calculated at checkout. If you are unable to checkout due to a shipping issue please email our sales team at sales@tomraffield.com with your delivery address and details of which products you would like to order. You will be contacted with a competitive delivery quote.
Please be aware that shipping costs for orders dispatched to addresses outside of the UK do not include Customs Clearance, Duties & Taxes – any additional import costs are the responsibility of the receiver.
Click here for our full delivery and returns information.
EXTENDED RETURNS
To help you shop with confidence this festive season, our Christmas return policy is valid on orders placed between 15th November and 24th December 2024.
Any purchases made online or at our showrooms between these dates can be returned up until 17th January 2025, with a valid receipt and subject to our standard returns policy. For orders placed from 25th December onwards, our normal returns policy applies.
Please note, bespoke products or fabric orders cannot be refunded unless faulty.
STRESS FREE RETURNS
If you decide your item is not suitable, you can return the items to us within 14 days of receipt of your goods for a full refund (excluding postal charges if any). Items should be unused, returned in their original packaging and in a fully resalable condition.
We offer a FREE (mainland UK addresses only), easy-to-use returns service that is stress free. Carefully put the product back in the box using the original packaging and fill out our organise a return form letting us know a convenient day to pick it up from you. We will then contact the courier and arrange your collection. If your order was delivered on a pallet please repackage your product/products and assemble them back on to the pallet and continue with the returns form as above.
For returns outside of mainland UK customers will be responsible for payment of the return delivery.
Please note, furniture upholstered in bespoke fabric choices or any bespoke products are non-returnable, unless there is a fault with the product.
Click here to read our returns policy.
