- PRODUCT STORY
- SPECIFICATIONS
- SUSTAINABILITY
- DELIVERY & RETURNS
PRODUCT STORY
Over 100 metres of steam bent timber endlessly weave to envelop the light. A feat of design and a triumph of our craft, the No.1 Lighting Range is deemed iconic for a reason.
Precise yet untamed. Imposing yet weightless. The No.1 Pendant was the first light we ever created, and making it remains impossible for all but a few of our team to accomplish. Sustainably sourced ash, oak, or walnut handcrafted into the most intricate of sculptural spheres. Creating impact within living spaces, entranceways, and bedrooms, the No. 1 Pendant is a balance of timeless grace and directional design in every twist and turn.
Bask in its aura. Reimagine what your space can be.
NICE TO KNOW
- The No.1 Lighting Range is also includes Standard and Giant pendants
SPECIFICATIONS
Dimensions: ⌀ approx 800 x H 780 mm
Weight: 2.8 kg (unboxed)
Main materials: Sustainably sourced ash, oak or walnut
Finish: Eco-friendly, natural matt varnish
Bulb: E27/26 bulb (max 25w LED). Not included
Ceiling kit: E27/26 supplied according to delivery country
DOWNLOADS & GUIDES
SUSTAINABILITY
WOOD
We’re committed to using sustainably sourced timber from responsibly managed forests for all of our iconic designs, to ensure environmental security and renewability. Finished with eco-friendly natural oil with a matt finish.
PACKAGING
Tom Raffield packaging is 100% plastic free. Sustainably sourced cardboard is, and has always been, used to package goods ready for dispatch as well as recycled papers, labels and bespoke-made packaging by local Cornish company, Flexi-hex, all of which is widely recyclable and compostable.
ICONIC CURVES
Manipulating wood into complex, gravity-defying bends are what we’re known for. Hand-curved or steam bent, our low-energy and ecological process uses just water, heat and the technical skill of our master craftspeople.
DELIVERY & RETURNS
FREE UK DELIVERY OVER £50 & FREE RETURNS
UK WHITE GLOVE DELIVERY
As this is a large item, we use a specialist 'white glove' service to ensure the safe delivery of your order for mainland UK postcodes. Our delivery partner will confirm a delivery date with you by SMS and/or email once your order has been dispatched. They will then also contact you the day prior to delivery to advise of a three hour delivery slot. Delivery will be made to the ground floor entrance hallway of your property. The delivery driver will also call or text 30-60 minutes ahead of delivery.
We also offer the option to upgrade to a 'room of choice delivery' on this product for a surcharge. Our delivery partner will follow the process outlined above, but in addition they will take your order to your chosen room. The room of choice may be up to the second floor (with a maximum of two flights of stairs, unless there is a suitable lift). When this upgrade is selected, the delivery team will also unpack your item.
UK ISLANDS & NORTHERN IRELAND
For UK Island (Orkney, Shetland, Outer Hebrides, Isle of Wight, Isles of Scilly) and Northern Ireland addresses, we ship this item using a pallet delivery service. Where this is the case, a member of our customer service team will be in contact to talk through the process and confirm a delivery date with you.
INTERNATIONAL DELIVERY
We ship a wide selection or our range internationally including, but not limited to, Europe, North Americas and Asia Pacific. Shipping charges per product are calculated at checkout. If you are unable to checkout due to a shipping issue please email our sales team at sales@tomraffield.com with your delivery address and details of which products you would like to order. You will be contacted with a competitive delivery quote.
Please be aware that shipping costs for orders dispatched to addresses outside of the UK do not include Customs Clearance, Duties & Taxes – any additional import costs are the responsibility of the receiver.
Click here for our full delivery and returns information.
EXTENDED RETURNS
To help you shop with confidence this festive season, our Christmas return policy is valid on orders placed between 15th November and 24th December 2024.
Any purchases made online or at our showrooms between these dates can be returned up until 17th January 2025, with a valid receipt and subject to our standard returns policy. For orders placed from 25th December onwards, our normal returns policy applies.
Please note, bespoke products or fabric orders cannot be refunded unless faulty.
STRESS FREE RETURNS
If you decide your item is not suitable, you can return the items to us within 14 days of receipt of your goods for a full refund (excluding postal charges if any). Items should be unused, returned in their original packaging and in a fully resalable condition.
We offer a FREE (mainland UK addresses only), easy-to-use returns service that is stress free. Carefully put the product back in the box using the original packaging and fill out our organise a return form letting us know a convenient day to pick it up from you. We will then contact the courier and arrange your collection. If your order was delivered on a pallet please repackage your product/products and assemble them back on to the pallet and continue with the returns form as above.
For returns outside of mainland UK customers will be responsible for payment of the return delivery.
Please note, furniture upholstered in bespoke fabric choices or any bespoke products are non-returnable, unless there is a fault with the product.
Click here to read our returns policy.