Gorgeous
Really lovely lights
Quality |
Rated 5 out of 5
|
---|---|
Service |
Rated 5 out of 5
|
Honest. Bold. Considered. A branch of steam bent timber bows its head. From base to tip, the Stem design blends nature with elegance to put the lustre in illumination. Our Stem Lighting Range offers understated design at its best.
Handcrafted in sustainably sourced solid oak, the Stem's steam bent curve arches from its roots to showcase our sleek Kanna lampshade, which casts a glowing downlight. Use the wooden Stem Wall Light to restore calm in bustling kitchens, hallways, or living spaces. Radiating soothing illumination; this minimalist wooden wall light is the ultimate balance between form and function.
Use light to single out. To draw together. To create sanctuary.
Dimensions: L 200 x W 310 x H 235 mm
Shade dimensions: ⌀ 180 x H 100 mm
Weight: 0.75 kg (unboxed)
Materials: Sustainably sourced oak. Brass bulb holder
Finish: Eco-friendly natural oil blend, matt finish
Bulb: E27 bulb (max 25W LED)
The plug and switch option plugs into the a mains socket (no terminal block is included) and is ready to use. The hardwired option includes a terminal block (without a plug or switch) and can be mains hardwired by an electrician.
Not suitable for use in the USA or Canada, sorry. Read our FAQs.
WOOD
We’re committed to using sustainably sourced timber from responsibly managed forests for all of our iconic designs, to ensure environmental security and renewability. Finished with eco-friendly natural oil with a matt finish.
PACKAGING
Tom Raffield packaging is 100% plastic free. Sustainably sourced cardboard is, and has always been, used to package goods ready for dispatch as well as recycled papers, labels and bespoke-made packaging by local Cornish company, Flexi-hex, all of which is widely recyclable and compostable.
ICONIC CURVES
Manipulating wood into complex, gravity-defying bends are what we’re known for. Hand-curved or steam bent, our low-energy and ecological process uses just water, heat and the technical skill of our master craftspeople.
UK DELIVERY
All of our products are handcrafted and made-to-order within a lead time period clearly stated on each product page. If you have ordered multiple items, they will be shipped together within 24 hours of the longest lead time. We will contact you the day before the delivery to let you know that your order is ready for dispatch and then the courier will inform you of your delivery day/time. For large volume orders we may use a private courier to deliver your order or the pallet network. If so, a member of our customer service team will be in contact to talk through the options and find the most suitable one for you.
INTERNATIONAL DELIVERY
We ship a wide selection or our range internationally including, but not limited to, Europe, North Americas and Asia Pacific. Shipping charges per product are calculated at checkout. If you are unable to checkout due to a shipping issue please email our sales team at sales@tomraffield.com with your delivery address and details of which products you would like to order. You will be contacted with a competitive delivery quote.
Click here for our full delivery and returns information.
To help you shop with confidence this festive season, our Christmas return policy is valid on orders placed between 15th November and 24th December 2024.
Any purchases made online or at our showrooms between these dates can be returned up until 17th January 2025, with a valid receipt and subject to our standard returns policy. For orders placed from 25th December onwards, our normal returns policy applies.
Please note, bespoke products or fabric orders cannot be refunded unless faulty.
If you decide your item is not suitable, you can return the items to us within 14 days of receipt of your goods for a full refund (excluding postal charges if any). Items should be unused, returned in their original packaging and in a fully resalable condition.
We offer a FREE (mainland UK addresses only), easy-to-use returns service that is stress free. Carefully put the product back in the box using the original packaging and fill out our organise a return form letting us know a convenient day to pick it up from you. We will then contact the courier and arrange your collection. If your order was delivered on a pallet please repackage your product/products and assemble them back on to the pallet and continue with the returns form as above.
For returns outside of mainland UK customers will be responsible for payment of the return delivery.
Please note, furniture upholstered in bespoke fabric choices or any bespoke products are non-returnable, unless there is a fault with the product.
Click here to read our returns policy.
Honest. Bold. Considered. A branch of steam bent timber bows its head. From base to tip, the Stem design blends nature with elegance to put the lustre in illumination. Our Stem Lighting Range offers understated design at its best.
All of our products are handcrafted and made-to-order within a lead time period clearly stated on each product page. We endeavour to keep these as short as possible and then sent to you within 24 hours of being completed from our workshop. If you have ordered multiple items, they will be shipped together within 24 hours of the longest lead time. We will send you a confirmation email when we dispatch your order and the courier will confirm your delivery date and time.
White Glove Delivery Service
We use a specialist 'white glove' delivery service to deliver large or heavy items (or some orders containing multiple boxes).
Our delivery partner will confirm a delivery date with you by SMS and/or email once your order has been dispatched. They will also confirm specific delivery details with you prior to delivery (eg access to the property, parking restrictions etc).
The day before delivery, the courier will contact you to advise of your three hour delivery slot. The delivery driver will then call you 30-60 minutes ahead of delivery.
Delivery will be made to the ground floor entrance hallway of your property.
We offer the option to upgrade to a 'room of choice delivery' for a surcharge. Where this is available, you will be able to select and pay for the upgrade at checkout.
Our delivery partner will follow the process outlined above, but in addition they will take your order to your chosen room. The room of choice may be up to the second floor (with a maximum of two flights of stairs, unless there is a suitable lift). When this upgrade is selected, the delivery team will also unpack your order.
White glove delivery is offered to mainland UK addresses only.
Pallet Delivery
For large orders that cannot be sent with white glove delivery (including Orkney, Shetland, Outer Hebrides, Isle of Wight, Isles of Scilly and Northern Ireland), we may use a pallet delivery service. Where an order is sent by pallet delivery, the following applies:
Weekend Delivery
Delivery usually happens during weekdays, though we can sometimes (courier dependent) arrange a Saturday delivery. Please contact us after you have placed your order and we can arrange this for you.
Grouped Delivery
If you have ordered multiple items, they will be shipped together as per the longest lead time. If this is not convenient and you would like each product shipped when it is ready please let us know.
We ship a wide selection or our range internationally including, but not limited to, Europe, North Americas and Asia Pacific. Shipping charges per product are calculated at checkout.
Shipping costs to some zones or locations do not automatically display on our website. If you are unable to checkout due to a shipping issue please email our sales team at sales@tomraffield.com with your delivery address and details of which products you would like to order. You will be contacted with a competitive delivery quote.
You can shop the international collection here.
Please be aware that shipping costs for orders dispatched to addresses outside of the UK do not include Customs Clearance, Duties & Taxes – any additional import costs are the responsibility of the receiver.
For more information on our Returns Policy, see here.
To help you shop with confidence this festive season, our Christmas return policy is valid on orders placed between 15th November and 24th December 2024.
Any purchases made online or at our showrooms between these dates can be returned up until 17th January 2025, with a valid receipt with a valid receipt and subject to our standard returns policy. For orders placed from 25th December onwards, our normal returns policy applies.
Please note, bespoke products or fabric orders cannot be refunded unless faulty.
Thank you for purchasing one of our handcrafted pieces. If you decide your item is not suitable, you can return the items to us within 14 days of receipt of your goods for a full refund (excluding postal charges if any). Items should be unused, returned in their original packaging and in a fully resalable condition.
We offer a free returns service (mainland UK addresses only) that is easy to use and stress free. Carefully put the product back in the box using the original packaging and fill out our organise a return form letting us know a convenient day to pick it up from you. We will then contact the courier to arrange your collection.
If your order was delivered on a pallet please repackage your product/products and assemble them back on to the pallet. You can fill out the organise a return form below or alternatively, call our logistics team on 01326 722725 who will arrange this for you.
For returns outside of mainland UK customers will be responsible for payment of the return delivery.
We will refund the original credit card used for the purchase as soon as the goods have arrived back with us, or offer an exchange or replacement. Please note: Refunds can take up to 10 working days to be received following receipt of the goods.
Please note, upholstered furniture in bespoke fabric choices or any of our bespoke or customised products are non-returnable, unless there is a clear fault with the product.
SECONDS RETURNS
* Due to the nature of our seconds sale we charge a fee for each seconds item returned. This is detailed below and will be deducted from your refund. Seconds items can be returned to us within 14 days of receipt of the goods. We are unable to offer exchanges on seconds products except where an item is damaged in transit or an incorrect item is received.
Item type | Return fee per item |
Small items - eg table lights, wall lights, flush/pendant ceiling lights | £12 |
Medium items - eg floor lights, chandeliers, clusters, side tables, stools | £25 |
Large items - eg coffee tables, armchairs, sofas | £50 |